Terms and conditions
These terms apply to every agreement under which One Invoice takes over orders, bookings or payments for a client.
Version 3.1 · effective 1 January 2026 · Chamber of Commerce 456258978
1 Definitions
In these terms, "client" means the party commissioning One Invoice, "supplier" means the party from which One Invoice purchases on the client's behalf, and "takeover" means the assignment by which One Invoice takes over that purchase.
By "summary invoice" we mean the invoice on which One Invoice bundles multiple supplier invoices and the associated service fees.
2 Applicability
These terms apply to all offers, assignments and agreements. Deviations are only valid if we have confirmed them in writing.
We expressly reject the client's purchasing terms, unless the parties agree otherwise in advance.
3 Formation of the assignment
A takeover is formed the moment the client submits the request in the One Invoice environment and we confirm it.
We start execution after receiving a valid purchase order for at least the amount stated in the confirmation.
4 Purchase order and payment
The amount on the purchase order covers the expected supplier invoices and the service fees. If the actual amount turns out higher, we request a supplement before making further payments.
The summary invoice is sent monthly with a payment term of thirty days, unless agreed otherwise.
5 Service fees
The service fees consist of a starting fee per takeover, a fee per additional supplier invoice, a tiered rate over the invoice amount and, where applicable, fees for urgency and production.
The current rates are set out in the fee plan agreed with the client. We announce changes at least thirty days in advance; running takeovers keep the rate that applied at the start.
6 Execution and obligations
We make every effort to have orders executed on time and as requested. We are not a producer or carrier and accept no liability for the supplier's own performance.
The client provides the information needed for the order in good time, including cost centre, desired date and the correct purchase order.
7 Changes and cancellation
Changes and cancellations are possible as long as the supplier accepts them. Costs charged by the supplier are borne by the client.
Service fees already incurred remain due upon cancellation.
8 Liability
Our liability is limited to the amount of service fees charged for the takeover concerned, capped at the amount paid out by our insurer.
We are not liable for consequential damage, lost profit or missed savings.
9 Confidentiality and data
The parties treat business information received from each other confidentially. We process personal data as described in our privacy statement.
10 Governing law
These terms are governed by Dutch law. Disputes are submitted to the Central Netherlands District Court, Utrecht location.